Policies
Each client’s appointment is very important to us. We take great care to ensure scheduling is handled efficiently so that our clients receive the level of service and professionalism that they deserve when they book with us.
Cancellations/Rescheduling-
We understand that sometimes situations come up that require you to change your plans. If you must cancel or reschedule your appointment, we require that you notify us at least 48 hours in advance. This helps us protect the time of our stylists and our clients, and ensures that we can continue to deliver upon our promise of exceptional service.
Cancellations and rescheduled appointments without 48 hours notice will incur a cancellation fee of 20% of the service price. Missed appointments (“no-showsâ€) will be charged 50% of the service price. This fee is non-refundable and can not be put toward any future appointments.